Managed Services
Running CaptivateIQ well takes more than just knowing the platform: it takes bandwidth, consistency, and someone who lives in it every day. Our Managed Services offering gives you a dedicated Composed Comp Group team embedded in your environment month after month, handling plan changes, processing, reporting, and anything that comes up. All the capability of an in-house commissions team, without the headcount.
This service is a great fit for your company if:
Your in-house admin left or your team is stretched thin
Your comp complexity is growing faster than your bandwidth
You're scaling headcount and need your CaptivateIQ environment to keep up
You want a named, reliable point of contact who knows your environment inside and out
Our managed services engagement covers:
Ongoing plan maintenance and updates
Monthly commissions processing
Report builds and custom views
User management and access control
A dedicated CCG point of contact
Regular check-ins and a defined request process
How it Works
Onboarding
We start with a full environment review to understand your current setup, plans, and processing workflow. We document everything and establish our working rhythm together.
Ongoing Engagement
You submit requests through a simple process, we handle them with defined turnaround times. Monthly check-ins keep us aligned and give you a chance to flag anything on the horizon.
As Your Business Grows
When you add headcount, launch new plans, or expand into new markets, we're already in your environment and ready to move quickly.
Signs You Need Managed Services
You're spending 20+ hours a month on commissions-related work
Your CaptivateIQ admin just gave notice
Plan changes are piling up with no one to implement them
Your reps are asking questions your team can't quickly answer
Ready to Take Commissions Off Your Plate?
No pressure, no commitment, just a quick conversation to see if we're the right fit for your team. We'd love to hear what you're working through.
